1.Introduction
Macrotech ("we", "us", "our") is the developer of the Magodo SWZ mobile application (the "App"), an estate management and community security app for residents of Magodo South-West Zone, Lagos, Nigeria. This Privacy Policy explains what personal data we collect through the App, how we use it, who we share it with, and the rights you have over it.
By creating an account or using the App, you agree to the practices described in this policy. We process personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws.
2.Information We Collect
Information you provide directly:
- Account and identity data — full name, email address, phone number, residential address within the estate, and National Identification Number (NIN), collected when you register and used to verify that you are a resident of the estate.
- Photos and media — images you capture or upload from your device (for example, a profile photo or photos attached to an incident report). The App requests camera and photo access only for these features.
- Visitor information — names and contact details of guests you provide when generating visitor access tokens.
- Reports and requests — details you submit when reporting an incident, raising a security alert, requesting emergency services (such as an ambulance), or booking artisans and other services.
Information collected automatically:
- Device and usage data — basic technical information such as device type, operating system version, app version, and log data generated when the App communicates with our servers.
- Local storage — the App stores limited data (such as your session token and preferences) on your device to keep you signed in.
Payment information: airtime, data, and other purchases in the App are processed by our payment service, PayGate Plus. Card and payment credentials are handled by the payment processor and are not stored on our servers.
3.How We Use Your Information
| Purpose | Data used |
|---|---|
| Create and manage your resident account; verify residency | Name, email, phone, address, NIN |
| Generate and validate visitor access tokens | Your account data; visitor details |
| Process incident reports, security alerts, and emergency requests | Report details, photos, contact data |
| Facilitate service bookings (artisans, ambulance, etc.) | Contact data, request details |
| Process airtime, data, and bill payments | Transaction details via PayGate Plus |
| Maintain security, prevent fraud, and debug the App | Device, log, and usage data |
| Communicate with you about your account or the estate | Email, phone number |
We do not use your personal data for third-party advertising, and we do not sell your personal data.
4.Sharing of Information
We share personal data only where necessary to operate the App:
- Estate management and security personnel — visitor tokens, incident reports, and security alerts are shared with authorised estate management and security staff so they can act on them.
- Service providers — payment processing (PayGate Plus), hosting, and infrastructure providers who process data on our behalf under appropriate safeguards.
- Emergency responders — if you request emergency assistance, relevant details are shared with responders.
- Legal requirements — where disclosure is required by law, regulation, or valid legal process.
5.Data Retention
We keep your personal data for as long as your account is active and as needed to fulfil the purposes above, comply with legal obligations, and resolve disputes. When data is no longer required, it is deleted or anonymised.
6.Data Security
Data transmitted between the App and our servers is encrypted in transit (HTTPS/TLS). We apply administrative, technical, and physical safeguards designed to protect your data against unauthorised access, loss, or misuse. No system is completely secure, so we cannot guarantee absolute security.
7.Your Rights
Under the NDPA, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict certain processing, and withdraw consent where processing is based on consent. To exercise any of these rights, contact us using the details in Section 11.
8.Account and Data Deletion
You may request deletion of your account and associated personal data at any time by contacting us at support@macrotech.com.ng from your registered email address. We will process verified deletion requests within 30 days, except for data we are legally required to retain.
9.Children's Privacy
The App is intended for adult residents of the estate and is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
10.Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the App or by other reasonable means, and the "Last updated" date above will be revised. Continued use of the App after changes take effect constitutes acceptance of the updated policy.
11.Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact:
Macrotech
Email: support@macrotech.com.ng
Website: macrotech.com.ng